Website care plans.Pick your altitude.
A care plan means someone is watching your WordPress site every day, so you’re not the one who finds out it broke. Here’s exactly what’s in each plan, and what isn’t.
What you get.
What you don’t.
Two plans, side by side. Tap any line to see what it means in plain English.
Protect
Keep the lights on. For a solid site that just needs watching.
Ready to go? Start now
Core, plugin and theme updates
We run WordPress, plugin and theme updates for you, so you’re not the one clicking “update” and crossing your fingers.
Premium plugin licenses included
Licenses for your premium plugins are part of the plan fee. They don’t show up as a separate charge.
Daily off-site backups
A fresh copy of your site every day, stored somewhere other than your server.
Malware scanning and security hardening
We scan for malware and close the doors attackers usually walk through.
Uptime monitoring
If your site goes down, we hear about it.
Plain-English support, business hours
A real person who explains things without the jargon, Monday to Friday, 9 to 5.
Stabilization audit in your first two weeks
Two weeks of going through the whole site and shoring up what’s shaky, before anything else. It’s the one-time $750.
Resilience
A team on retainer. Care, plus real hours to keep shipping.
Ready to go? Start now
Everything in Protect
Updates, premium plugin licenses, daily off-site backups, malware scanning and hardening, uptime monitoring and plain-English support.
20 hours of build and fixes every month
Real hours each month for building and fixing the things on your list, on top of the care.
Proactive improvements
We spot it first. When something’s worth fixing or improving, we bring it to you instead of waiting for it to break.
Priority support
Your requests move to the front of our line.
Quarterly roadmap and review
Every quarter we look back at what shipped and plan what’s next, together.
Kick-off call
We start with a call to learn your site, your goals and where it’s hurting.
Need more than 20 hours, or someone on call after hours? That’s a custom plan.
Side by side.
For the scanners. Same plans, one table.
| Feature | Protect $650/mo | Resilience $2,500/mo |
|---|---|---|
| Core, plugin and theme updates | ✓ | ✓ |
| Premium plugin licenses included | ✓ | ✓ |
| Daily off-site backups | ✓ | ✓ |
| Malware scanning and security hardening | ✓ | ✓ |
| Uptime monitoring | ✓ | ✓ |
| Plain-English support, Mon to Fri, 9 to 5 | ✓ | ✓ |
| Build and fix hours | 20 hrs / month | |
| Proactive improvements | ✓ | |
| Priority support | ✓ | |
| Quarterly roadmap and review | ✓ |
Somewhere in between?
Most sites need more than watching but less than 20 hours a month. We’ll build a plan around what your site actually needs: Protect plus a block of hours, or specific add-ons.
Running a platform that can’t blink? Custom plans also go big: 40 to 80 hours a month, off-hours and emergency coverage, and a dedicated lead who knows your stack.
Every plan comes with.
An in-house team.
Never outsourced.
Plain English.
A real person, Monday to Friday, 9 to 5.
Licenses included.
Premium plugins are part of the fee.
Since 2010.
Pasadena and Los Angeles.
Care plans, answered.
What happens in the stabilization audit?
It’s the first two weeks of Protect. We go through the whole site and shore up what’s shaky before anything else, so your monthly care starts from solid ground. It’s a one-time $750.
What are the 20 hours in Resilience for?
Build and fixes. Care plans are the one place we sell time: with Resilience you’re buying 20 hours of our work each month, on top of everything in Protect, so the changes on your list actually get made.
How much does a care plan cost?
Protect is $650 a month, plus a one-time $750 stabilization audit. Resilience is $2,500 a month and includes 20 hours of build and fixes. Custom plans are priced around what your site needs, so we’ll talk it through first.
What if I just need a one-off fix?
That’s what Site Rescue is for. You get a fixed quote after a free triage call, no plan required. If you want ongoing care after that, care plans start at $650 a month.
How soon can a care plan start?
Care plans usually kick off within a week of signing. Fill out the form below and we’ll reply within one business day.
Who actually works on my site?
Our in-house team. We’ve been doing this since 2010 out of Pasadena and Los Angeles, and we never outsource the work.
What if I need more than Protect but less than Resilience?
Then we build a custom plan: Protect plus a block of hours, or specific add-ons. Tell us about your site and we’ll put one together.
Let’s talk about your site.
A few quick questions, one at a time. We take a look at your site before we reply, so the first conversation is a useful one.
- A real person replies within one business day
- Our in-house team, never outsourced
- No pitch, no pressure