Site on fire?
We’ll put it out.
Down, hacked, painfully slow, or just held together with duct tape? Get a real engineer on it: fast triage, a plain-English diagnosis, and a plan to make it stop. Then we keep it from happening again.
Get your free triage call
Ten minutes of questions. That’s it. Tell us what’s breaking and we’ll come back within one business day (often same day).
✓ A real engineer reviews your site
✓ Plain-English diagnosis, no jargon
✓ A fix plan with an exact cost
No pitch. No obligation. Just help.
Sound familiar?
If you’re nodding at any of these, you don’t have a website problem. You have a “nobody’s watching it” problem.
It goes down at the worst time
Always right before a launch, a sale, or a big meeting. Never on a quiet Tuesday.
Nobody can tell you why
Your last dev ghosted, the plugin updates are a mystery, and the errors mean nothing to you.
You’ve become the IT department
You started a business, not a help desk, yet here you are, Googling error codes at midnight.
What we fix
in week one.
We stabilize first, then harden, so the emergencies actually stop, not just get patched over.
- Get it back online
- Remove malware & lock it down
- Fix the speed killers
- Set up daily off-site backups
- Resolve plugin/theme conflicts
- Add uptime & error monitoring
- Patch security holes
- Document what was wrong
My WordPress site was hacked. What now?
Change your passwords, hold off on deleting anything, and start a free triage with us. We get the site back online, remove the malware and close the hole it came through.
A hack is rarely one bad file. Cleaning only what you can see usually means getting hacked again in a week. We find how they got in, clean it out and lock it down, then set up backups and monitoring so you hear about the next problem first.
- Change your hosting, WordPress admin and FTP passwords from a computer you trust.
- Do not delete files or restore a backup yet. A restore can bring the same hole back.
- Tell your host. Some will suspend a hacked site until it is clean.
- Start a free triage. We reply within one business day, often the same day.
WordPress critical error: how fast can you fix it?
We reply within one business day, and often the same day. The fix time depends on the cause, and we tell you what it is after triage.
The message “There has been a critical error on this website” almost always means a plugin, a theme or a PHP version broke something. We find which one, fix it or roll it back, and explain in plain English what happened.
- A plugin or theme update that did not agree with the rest of the site.
- A PHP version your host changed under you.
- A half-finished update that left files out of sync.
- Memory or hosting limits the site outgrew.
Why is my WordPress site slow?
Usually it is too many heavy plugins, oversized images, weak hosting or no caching. We find the biggest cause first and fix that.
Slow sites lose visitors and rank worse in Google. We measure what is actually slowing yours down, rather than installing another speed plugin and hoping.
- Heavy plugins and page builders that load on every page.
- Images that were never compressed.
- Cheap or overloaded hosting.
- Missing caching and a bloated database.
WooCommerce checkout not working?
We fix broken WooCommerce checkouts: failed payments, carts that will not update, shipping and tax errors, and orders that do not complete.
A checkout that fails costs you sales every hour it stays broken, so tell us when you start the triage. If you are planning a bigger store project, see our ecommerce websites work.
- Payment gateway errors and declined payments that should have gone through.
- Cart and checkout pages that hang, loop or lose items.
- Shipping, tax and coupon rules that stopped calculating.
- Plugin conflicts after a WooCommerce or WordPress update.
What does a site rescue cost?
A fixed quote after a free triage call. We look at the site first, then give you one price.
We do not guess a price from an email, and we do not run an hourly meter. After the triage you get a plain-English diagnosis and a fixed quote. If you would rather have ongoing cover, care plans start at $650 a month plus a one-time $750 audit. See pricing.
- Free triage call, no obligation.
- A plain-English diagnosis of what is wrong.
- One fixed quote for the fix.
- Care plans from $650 a month, if you want us to keep it running: see care plans
Why founders switch to us
The difference between getting reacted to and getting taken care of.
If we can’t help, we’ll tell you, free.
The triage call costs nothing and comes with zero pressure. If your fix is simple, we’ll often just tell you how to do it. If we’re not the right team, we’ll point you to who is.
“Before DigiSavvy I’d hopped around, never satisfied. Now I won’t go anywhere else.”
Sharon Kyle, Editor-in-Chief, LA Progressive
Site rescue questions
What people ask before they hand us a broken site.
Can you fix a hacked WordPress site?
Yes. We remove the malware, close the hole it came through, repair anything damaged, and set up daily off-site backups and monitoring. Start with a free triage call. We reply within one business day, often the same day.
How fast can you fix a WordPress critical error?
We reply within one business day, and often the same day. How long the fix takes depends on the cause, which is usually a plugin, theme or PHP conflict. After triage we tell you what broke and what it will take.
How much does a WordPress site rescue cost?
A fixed quote after a free triage call. We look at the site first, then give you one price. Care plans for ongoing cover start at $650 a month, plus a one-time $750 audit. See pricing.
Do you fix slow WordPress sites?
Yes. We find what is slowing the site down, whether that is heavy plugins, oversized images, weak hosting or missing caching, and fix the biggest causes first.
Can you fix WooCommerce checkout problems?
Yes. We fix WooCommerce checkout errors such as failed payments, broken carts and orders that do not complete. See our ecommerce websites service.
Let’s put
the fire out.
Free triage call, one business day or less. We’ll diagnose what’s wrong and exactly what it’ll take to fix it, then keep it from coming back.
Get a free triage call